QuikTrain ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit quiktrain.ca, submit our coaching application, or otherwise interact with our online fitness coaching services (collectively, the "Services").
1. Information We Collect
We collect the following categories of information:
- Information you provide: name, email, phone number, age, health and fitness goals, training history, photos, and any other details you submit through our questionnaire or contact forms.
- Payment information: processed securely by third-party payment processors. We do not store full card details on our servers.
- Automatically collected: IP address, browser type, device information, pages viewed, and similar analytics data via cookies and similar technologies.
2. How We Use Your Information
- To assess coaching fit and deliver personalized training programs.
- To communicate with you about your program, schedule, and progress.
- To process payments and manage your account.
- To improve our website, content, and Services.
- To comply with legal obligations.
3. Health & Fitness Information
Information you share about your health, body, injuries, or medical history is used solely to design a safe, effective coaching plan. It is treated as confidential and is never sold or shared for marketing purposes.
4. Sharing Your Information
We do not sell your personal information. We may share limited data with:
- Trusted service providers (hosting, email, analytics, payment processing) bound by confidentiality.
- Authorities, when required by law or to protect rights, property, or safety.
5. Cookies & Analytics
We use cookies and analytics tools to understand how visitors use our site and to improve user experience. You can control cookies through your browser settings, though some features may not function properly without them.
6. Data Retention
We retain personal information for as long as needed to provide the Services and to comply with legal, accounting, and reporting requirements. You may request deletion of your data at any time.
7. Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the Internet is 100% secure.
8. Your Rights
Subject to applicable Canadian privacy laws (including PIPEDA), you may request access to, correction of, or deletion of your personal information. To exercise these rights, contact us using the details below.
9. Children's Privacy
Our Services are intended for adults. We do not knowingly collect personal information from children under 16 without parental consent.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent revision. Continued use of the Services constitutes acceptance of the updated policy.
11. Contact Us
Questions or requests about this Privacy Policy can be sent through our contact page.